We designed the curriculum, facilitator guides, and PowerPoint slides for a comprehensive five-day training program to facilitate a seamless transition to a proprietary system for a prominent healthcare client. Through meticulous planning and collaboration, we crafted engaging learning materials tailored to the specific needs of the organization, ensuring that participants were equipped with the knowledge and skills necessary to navigate the new system effectively.
Collaborated with senior management to develop SharePoint sites dedicated to supporting the implementation of a cutting-edge Tax Technology Support system. By leveraging our expertise in content development and stakeholder engagement, we created user-friendly platforms for both internal and external stakeholders, facilitating seamless communication and collaboration throughout the implementation process.
Worked with HCM and OCM teams to create training materials for Oracle Fusion and Salesforce Applications, including VILT decks and job aids. Collaborated with Oracle Managed Services on support collateral via the OGL platform and produced 20+ microlearning videos using video authoring software.
Applied adult learning principles to develop engaging training projects and recommend effective design approaches for internal and external stakeholders, ensuring alignment with performance objectives. Managed content and features of the learning management system, adding, updating, and removing content as per business goals.
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